NOT ENOUGH TIME
If the process is based on performing many repetitive operations in a limited amount of time. Time pressure leads to errors.
Robotic process automation
WHy RPA?
Many of the processes we perform in our daily professional lives are monotonous, tedious and even boring. Errors can occur as a result of routine or in the rush of things. Employees not completing their tasks on time later reflects in reduced efficiency of the entire company.
As we know well, continuous improvement is essential in times of strong competition. Modern technologies turn out to be of great help. They put the company on the path of digital transformation. One of them is RPA, i.e. Robotic Process Automation.
the use of ROBOTIC PROCESS AUTOMATION in the company
You can implement the RPA solution in virtually any business environment. Regardless of your IT infrastructure. At Nightingale Consulting, we adapt the software to the company's needs and target expectations. RPA implementation is carried out according to a precisely defined plan, which has been agreed with the Client.
- You don't need to make changes in the IT system
- We don't require modification of the source code, systems or applications
- The robot can work in the background of running applications
- RPA solution integrates with virtually any application
- The software works with CRM and ERP systems
- You can gradually extend the automation with new processes
A virtual employee can become part of your team
CHECK if THE PROCESS IS SUITABLE FOR AUTOMATION
RPA solution can only be used in the processes that are performed on a computer. The process must be standardized - take place according to a specific scheme, preferably well-documented. Only digital data can be processed.
WHAT WILL THE ROBOT DO FOR YOU?
You don't have to enter data manually. Thanks to RPA implementation, the robot will do it automatically for you. You won't have to make an effort to search for information on a website or in a computer system. The robot will perform these tasks much faster and more efficiently.
When to use the RPA solution?
REPEATABLE TASKS
If the tasks are schematic and there is a small chance of exceptions. The robot will recreate the indicated process step by step.
SIMPLE PROCESSES
If the process doesn't require expert knowledge or abstract thinking. Tasks are performed by the bot based on the pre-defined scenarios.
large amount of data
If the work is performed on a large amount of data, the bot will process it faster. And it won't make a mistake.
AUTOMATION OF BUSINESS PROCESSES - INDUSTRIES
Finance
- Generating invoices
- Verification of the correctness of invoices
- Registration of invoices
- Downloading attachments from e-mails
- Entering customer data into the accounting system
- Verification of VAT payers
- Verification of bank statements
- Preparation of invoice corrections
HR
- Calculation of salaries, vacation days, sick leaves
- Settlement of business trips
- Work time registration
- Entering data of new employees in the system
- Preparation of contracts for employees
- Generating reports
banking and insurance
- Payment monitoring
- Entering customer data into the system
- Compare bank statements with customer contracts
- Preparation of bank statements
- Approval of completed payments
- Estimating credit limits
- Monitoring the policy payment process
Complaints
-
Registering notifications in the system
- Classification of notifications
- Checking the completeness of the notification
- Send automatic replies
- Sending a message about the change of notification status
- Termination of concluded contracts
logistics
- Registering customer orders
- Compare the stock level with the placed order
- Updating stock levels
- Generating waybills
- Giving invoices
- Automatic sending of e-mails about the stages of order fulfilment
- Delivery confirmation
leasing
- Receipt of applications
- Verification of the client and the subject of the notification
- Downloading invoices from e-mails
- Invoicing of fees
- Leasing margins estimation
- Preparation of contracts
- Cancellation of contracts
PRODUCTION
- Registering orders in the system
- Invoicing of orders
- Updating resources, production materials in the system
- Preparation of sales documents
- Generating reports
sales
- Accepting orders in the system
- Verification of orders
- Update of price lists
- Sending automatic messages
- Generating leads from e-mails or contact forms
- Entering customer data into the CRM
- Searching for clients in the system according to specific parameters
differences human-bot
bot doesn't get tired by repetitive tasks
Bot doesn't make mistakes due to routine, fatigue or inattention. It works as programmed. It performs tasks according to a specified scenario.
BOT DOESN'T STOP WORKING.
The bot doesn't take time off, doesn't need time off or rest. It can process more data in a considerably shorter time. It can even work 24/7.
bot DOESn't REQUIRE A SEPARATE ROOM OR ADDITIONAL EQUIPMENT
Maintaining a bot costs less than hiring a new employee. You can make a virtual employee part of the team. This will increase the efficiency of the entire team.
CASE STUDIES
"RPA implementation
IN THE COMPANY"
Below are some examples of processes that we have automated for our clients.
We have already built over 120 bots!
Counterparty verification
The robot receives a list of VAT payers for verification. He enters the website of the Ministry of Finance. It finds taxpayers, verifies their data and confirms whether the taxpayer is active or not.
Registration of invoices
The robot enters the mailbox, from which it downloads invoices in the form of attachments. It identifies amounts and customer data, logs into the accounting system and enters appropriate values into the boxes. Robot carries out the invoice accounting process, which took an average employee 3 times longer.
Debt collection
The robot enters the user account of the accounting system. It finds unpaid invoices in a selected period (e.g. a range of 30 days). Robot copies the invoice number, amount and date of a mandatory payment. It then pastes them into an email template and sends a reminder message to the defaulting contractor.
Verification of sick leaves
The robot enters the e-mail box, from where it downloads attachments called "Sick leave". It registers the data in the system and confirms the scope of the sick leave that the doctor has written for the employee. It inputs into the system how much time the employee will be on sick leave and does not register his work time during this period.
Customer service
The robot logs into the CRM system and searches for the contracts of customers whose contract ends within a month. It copies the e-mail to the client and sends him a new offer, according to the current price list and possible discounts.
Recruitment of candidates
The robot enters a phrase on LinkedIn and searches for candidates according to the indicators provided in the document. It downloads data, i.e. experience, internship, skills. From the found data, it creates a list of candidates and sends to the recruiter. If the indicated persons aren't in the system, the robot sends an e-mail with an invitation to an interview.
Verification of admission documents
The robot enters the e-mail inbox and downloads the order data from there. It checks the information provided against the Goods Received Note. If the quantity and prices are correct, it confirms the delivery. Robot prepares an invoice for the supplier and sends it by e-mail. In case of errors, it sends the receipt for verification to the manager.
Stock levels update
The robot downloads customer orders in PDF or Excel versions. It exports a product list from the warehouse system. It compares the number of ordered products with the number of products in stock. Robot verifies the correctness of data and updates stock levels. In the absence of a product, it sends an e-mail to the manager.
ROBOTIC PROCESS AUTOMATION SERVICES
IN SCOPE OF RPA
CLICK AND SEE HOW THE RPA IMPLEMENTATION LOOKS LIKE STEP BY STEP
WHY CHOOSE NIGHTINGALE CONSULTING AS RPA SOLUTION SUPPLIER?
We have several
years of experience
in process automation
We have built and implemented over 120 bots
We provide high quality service at every stage
of RPA implementation
We give our clients flexibility in choosing RPA platform and approach
We work
with prestigious technology partners
We have access to high-end solutions
You choose how many processes you want to automate!
More bots, the greater the savings for the company
We approach each project individually
We prepare a dedicated robot for the client's target needs. We follow guidelines, not ready-made solutions.
During the RPA implementation, we follow the client's instructions
We conduct a detailed analysis. We discuss the process flow step by step with the client to recreate the operations as desired.
We prepare the robot to handle exceptions
We script the robot how to react in unexpected situations. We indicate possible steps to be taken.
We implement a completely non-invasive solution
We know exactly how much infrastructure reconstruction costs. That is why we adapt the RPA solution to the applications and systems supported by the company.